Shipping policy

Thank you for choosing ARROWONE AUTO CARE for your car care and bike care needs. Below, you’ll find detailed information about our shipping policies:

Processing Time:

Orders are processed and shipped within 2-5 business days of receiving payment confirmation. Orders placed on weekends or holidays will be processed on the following business day.

Shipping Rates:

Shipping rates are calculated based on the weight of the products, the destination, and the chosen shipping method during checkout.

We offer competitive shipping rates to ensure affordability and value for our customers. 

Shipping Methods:

We offer various shipping methods to accommodate your needs, including standard shipping, expedited shipping, and international shipping. 

You can select your preferred shipping method during the checkout process.

Delivery Time:

Delivery times may vary depending on your location and the selected shipping method.

Estimated delivery times will be provided to you during the checkout process based on your shipping address and chosen shipping method.

Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

You can use this tracking information to monitor the status of your delivery.

International Shipping:

We offer international shipping to selected countries.

International shipping rates and delivery times may vary depending on the destination and customs regulations.

Customs and Duties:

Customers are responsible for any customs duties, taxes, or fees incurred upon delivery for international orders.

Please be aware of your country’s customs policies and regulations before placing an international order.

Shipping Restrictions:

Some products may be subject to shipping restrictions due to size, weight, or hazardous materials.

Any applicable shipping restrictions will be communicated to you during the checkout process.

Address Accuracy:

Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues.

We are not responsible for any delays or non-delivery caused by incorrect or incomplete shipping addresses provided by the customer.

Order Changes and Cancellations:

For Prepaid orders, you can initiate cancellation requests for products or orders within 12 hours from the time of placing the order by writing us an email with your Order ID and the reason for cancellation. Please note that the cancellation request must be raised from the email ID used while ordering. Send us the email at at care@arrowone.in

NOTE: Few special items are not eligible for cancellation, returns, or replacements. The same will be mentioned in the product description. Once the order is shipped from our warehouse, orders cannot be cancelled. If the order is delivered and you receive a damaged product, you can raise a return request within 2 days of delivery with proper photos and and videos of the issue. Send us the email at at care@arrowone.in